Asset protection professionals have always been important to retail’s success, but the pandemic has made the role more central to retail operations than ever before—and it’s never going back.
- Working together we helped keep the economy moving, making sure stores across the country could open and safely serve the public.
- Collaborating with operational peers we helped implement new technologies to make the stores safer and more efficient for customers.
- We trained associates to prepare for the unexpected, meeting every pandemic-related challenge as an opportunity to improve customer service and our workforce.
- And we’re tackling the growing challenge of organized retail crime, partnering with our peers in government affairs to write smarter laws and collaborating with law enforcement to go on offense against the criminal enterprises targeting our stores.
Retail Asset Protection Conference (rila.org)
